Privacy Policy

 

Ensuring the security of the personal information you submit is a priority of KOBE Smartshop. Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users and reflects our commitment to your privacy and security.

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By using our web site, you consent to the collection and use of information by KOBE as described in this Privacy Policy.

KOBE adheres to the privacy principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

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Personal Information

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The KOBE Smartshop collects different types of personal identifiable information (PII) such as name, address, email address and phone number. 

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In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.

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Generally, you can visit the KOBE Smartshop Site without entering any PII. However, if you choose to place an order on the KOBE Smartshop Site, we require that you provide your name, mailing address, billing address, email address, phone number, credit card number and its expiration date. All of this information is necessary for us to complete the transaction and notify you of your order status. Right now, we do not collect information on credit and debit cards as we don't have this payment facility option yet in our own website.  However, since we are outsourcing other companies and promoting their products, it could be possible that our client will be redirected to other company's website wherein payment option through credit/debit card is available for them to choose from. It's beyond our control.

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How We Use Your Information

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We never sell your information.  We may use your email address, mailing address and/or phone number to provide quality customer support or to reach you regarding order status, product or fulfillment issues and other customer service related activities.

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We may use your email address, mailing address and/or phone number to contact you regarding new product offerings, special sales, newsletters, market research, and enforcement of the distributor contract and other aspects of your use of the KOBE Smartshop Site.

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If, however, you do not wish to receive such communications, you have the ability to "opt-out" at any time and you will not be contacted further, unless you place a product order. In that case, we will send you an order confirmation.

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Links to Other Sites

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This KOBE Smartshop Site contains links to other sites that are not owned or controlled by KOBE.

Please be aware that we, KOBE Smartshop, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy policies of each and every Web site that collects personal information.

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This privacy policy applies only to information collected by KOBE Smartshop Site.

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Social Media Widgets

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Our Websites includes social media features, such as the Facebook Like button and widgets, such as the ShareThis button or interactive mini-programs that run on our site.

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These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.

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Social media features and widgets are either hosted by a third party or hosted directly on our web site.

Your interactions with these features are governed by the privacy policy of the company providing it.

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Third Party Tracking Technologies

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Some of our business partners use cookies and web beacons on our site.

We do not have access or control over these third party trackers.

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Email & "Opt Out" Policy

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We may use your email address provided to contact you regarding the following:

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1 User Registration Status (including confirmation of account signup);

2 Order Status and Shipping Notification

3 Online Customer Satisfaction Survey

4 Major changes to the website, addition of new products or services;

5 Promotional and marketing materials that we think you may find useful

If you desire not to receive information about products or services we think may be of interest, you can change the notification options in your account settings.

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If you wish to not receive any of these emails, you may opt-out by clicking the Opt-Out link or submitting your email address to unsubscribe@kobesmartshop.com or by following the unsubscribe instructions within each email communication.

 

Protecting Your Personal Information

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KOBE Smartshop is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We place a priority on protecting your Personally Identifiable Information and take commercially reasonable measures to secure and protect such information.

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Children’s Policy

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The Website is not intended for use by children, and children under the age of 13 are not authorized to use the Website and should not submit any personal information to us. We do not knowingly market to or solicit information from children under the age of 13.

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Changes in this Privacy Policy

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If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

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We reserve the right to modify this privacy policy at any time, so please review it frequently.

If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

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